Shipping + Return Policy

Shipping 

Please allow 24-72 hours for order processing. All orders are shipped via USPS. Please keep in mind that the “ship by/promise date” is our best guesstimate as to when your package will ship, but many factors could alter your ship date. 

Please note that we do not do ship outside the US. 

Returns 

Items returned for a refund must be returned in new condition and unused with original packaging and contents within 14 days from delivery. Please note that you will have to pay for shipping to return the item, unless the item was defective. 

If a product arrives damaged, please contact us via email at info.birdiesclub@gmail.com within 10 days of delivery.  

Exchanges (if applicable): 

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at  info.birdiesclub@gmail.com